Refund Policy
Effective 20 October 2026
Try Pro free for 7 days, no card needed. Teams can try it free for 14 days. If you pay and it isn't right for you, we'll give your money back.
30 Days, No Questions
- First payment: a full refund within 30 days of your first payment, monthly or yearly.
- Yearly renewals: a full refund within 30 days of a yearly renewal, if you didn't mean to renew.
- Monthly renewals: cancel any time and you won't be charged again. The current month isn't refunded; your plan runs to the end of it.
How
Use the contact form with the email address on the purchase, write to hello@guardpup.io from it, or reply to your receipt. Our reseller, Lemon Squeezy, returns the money to the original payment method, usually within 5–10 business days.
A full refund switches Pro off right away and cancels the subscription, so you're not charged again. For Team, the subscription is cancelled the same way. The free product keeps working.
Your Legal Rights
This policy adds to your rights under the consumer law where you live; it doesn't replace them.